Terms of service

Terms of Service

Last updated: 24 February 2026
Website: https://www.iftheshoefits.co.nz/

1. Agreement to Terms

Welcome to IfTheShoeFits.co.nz (“we”, “us”, “our”). By accessing or using our website and services, you agree to these Terms of Service (“Terms”). These Terms govern your use of the website and any related services, whether as a visitor, customer, or registered user.

If you do not agree with all of these Terms, you must not access or use our services.

2. Who We Are

IfTheShoeFits.co.nz is owned and operated by:
If the Shoe Fits
Phone: 027 540 6615
Email: shop@iftheshoefits.co.nz

3. Eligibility

You must be at least 16 years old to use this website and enter into legally binding contracts. If you are under 16, you may use the website only with involvement of a parent or guardian.

4. Changes to Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with a new “Last updated” date. Your continued use after changes means you accept the updated Terms.

5. Using the Website

You agree to:

  • Use the site lawfully, honestly and in good faith.

  • Provide accurate, current and complete information.

  • Not use automated tools, bots or scraping technologies on the site.

6. User Accounts

If you create an account:
a. You are responsible for maintaining account confidentiality.
b. You must notify us immediately of any unauthorised use.
c. We may suspend or terminate accounts for breach of these Terms.

7. Purchases & Payments

7.1 Orders

By placing an order, you offer to purchase goods subject to these Terms.

7.2 Pricing

Prices are in NZD and exclude GST unless stated otherwise. We reserve the right to change pricing at any time before order confirmation.

7.3 Payment Methods

We accept payment methods listed at checkout. Payments are processed securely through third-party providers (e.g., credit card, PayPal).

7.4 Order Acceptance

Your receipt of an order confirmation does not guarantee acceptance. We may cancel orders for stock limitations, pricing errors, or suspected fraud.

8. Delivery

Delivery terms, fees and estimated timeframes are outlined on our Shipping Policy. Once goods leave our distribution centre, responsibility for delivery lies with the courier unless otherwise stated.

9. Returns & Refunds

Our Returns & Refunds Policy (referenced separately on the website) describes:

  • Consumer rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986

  • Timeframes and processes for returns

  • Refund or exchange terms

10. Intellectual Property

All content on the website (text, images, logos, designs, graphics, software) is owned or licensed by us. You may view and use content for personal, non-commercial use only. You must not copy, distribute, modify, republish or sell any material.

11. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 2020. By using our site, you consent to those practices.

12. Prohibited Conduct

You agree not to:

  • Defame, harass or harm other users

  • Use the site for unlawful, fraudulent or harmful purposes

  • Interfere with site operations or security features

  • Upload malicious software

13. Third-Party Links

We may include links to external sites for convenience. We do not control or endorse third-party content and are not liable for any loss related to those sites.

14. Disclaimers

To the fullest extent permitted by law:

  • Our services and products are provided “as is” and “as available”

  • We do not guarantee uninterrupted service or error-free operation

  • We exclude all implied warranties except those that cannot be legally excluded

15. Limitation of Liability

We are not liable for indirect, special, incidental, or consequential losses arising from your use of the site or products, except where prohibited by law. Our maximum liability will not exceed the total amount you paid us for the goods or services in question.

16. Indemnity

You agree to indemnify, defend and hold us harmless from any claim, loss, liability, cost or expense arising from your breach of these Terms or misuse of the website.

17. Governing Law

These Terms are governed by the laws of New Zealand. You agree that any disputes will be resolved in the courts of New Zealand.

18. Contact Us

If you have questions about these Terms, contact us at:
If the Shoe Fits
Phone: 027 540 6615
Email: shop@iftheshoefits.co.nz